Friday, June 16, 2006

customer appeasement

to give credit where credit is due, metro toyota took my complaints seriously, sent a runner to pick up my car for the third trip out there, fixed it, gave me a certain amount of discount, washed the card, brought it back to me and provided me with a ten dollar gas card. this was more then i ever expected.

i will continue to take my car to them for service and can once again recommend them as a dealership.

Song of the day:sunny came home-shawn colvin

No comments:

Locations of visitors to this page
adopt your own virtual pet!